Symbl.ai is a revolutionary tool that transforms unstructured conversation data into actionable insights. With Symbl.ai, you can easily process, analyze, and convert conversation data into summaries, sentiment analysis, topic classification, and more. The flexible APIs allow integration with your customer experience journey, going beyond just transcription to provide deep understanding and context. Keyword, phrase, and intent detection is available in real-time with semantic similarity and machine learning within 400 milliseconds. The speech-to-text feature boasts superior accuracy compared to competitors. Conversation analytics generate talk-to-listen ratios, words per minute and can even detect topic-based sentiments. The pre-built UI and components for voice, audio, and text data are very customizable for an effortless integration into your application or workflow. Symbl.ai provides a reliable, performance-driven, and scalable solution for conversation intelligence, eliminating tech debt and saving on resources.
Free/Free Trial: YES
Pricing model: pay as you go
Paid plans from: $0.03 / minute