theloops.io

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Supercharge your support operations with valuable insights and automations.

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#customer service representative #customer success manager #sales rep #platform #automating #valuable

https://theloops.io/

TheLoops is a platform that brings visibility, insights, and automations across your support stack. By integrating product signals and customer data in one place, it provides valuable knowledge so you can make decisions that drive business outcomes. The Impact Analysis scores every customer interaction based on revenue at risk, sentiment, and product usage enabling you to get ahead of escalations and retain revenue and customers. TheLoops low-code platform enables you to configure processes and automate resolutions without the need for an engineer. The Agent Assist & Monitoring delivers insights and context alongside tickets for agents, and detailed agent performance reports and conversation views for managers. Overall, TheLoops is an excellent choice if you're looking to supercharge your support operations, while retaining valuable revenue and customers.

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