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Customer supportAvailable

EBI AI

AI assistants for customer and employee enquiries

EBI AI Studio lets organisations build and manage AI assistants for customer and employee enquiries. Teams can train assistants from websites or uploaded files, guide conversations with flows, deploy branded web chat, review logs, and connect business systems for task automation.

EAEBI AIProduct screenshot pending
Best for
Customer service teams handling everyday enquiries
Pricing signal
GBP 49 / month
Primary category
Customer support
Last verified
Jul 31, 2026

The decision

Should EBI AI make your shortlist?

Start with the job, the team, and the constraints. Product fit becomes much clearer when those three line up.

Strongest fit

Who it is built for

  • Customer service teams handling everyday enquiries
  • Organisations connecting AI assistants to business systems
  • Agencies managing AI assistants for multiple clients
Practical use cases

Jobs it can take on

  • Answer customer questions through a branded web chat assistant
  • Automate guided customer-service workflows
  • Connect an assistant to business applications for task handling
Before you choose

Know the tradeoffs

  • Starter includes one live-chat seat.
  • Displayed plan prices exclude VAT.
  • Paid-plan cancellation takes effect after a 90-day notice period.

Inside the product

What you can actually do with it.

The core product capabilities, grouped around the work they enable.

Content-grounded responses

AI Studio can generate responses from a company's website or uploaded files.

Conversation flows

Teams can use flows to guide conversations and automate business workflows.

Integrations and handoffs

Higher plans support business-system integrations and AI agents that can take over tasks before handing chats back.

Typical workflow

Create an AI assistant in AI Studio, then provide website or file content and configure its flows, instructions, and web-chat appearance. Test and launch the assistant, review conversation logs, and add integrations as needed.

Plans and official links

Plans and accessGBP 49 / month.

See the entry price, free access options, company details, and direct vendor destinations in one place.

Choosing for a real workflow?

Make the tool work with the rest of your operation.

We map the workflow, connect existing systems, choose what to buy, and build what is missing.

Discuss your workflow