Strongest fit
Who it is built for
- Employers providing support through major life events
- Life insurers serving policyholders and beneficiaries
- Families navigating a loved one's death
Empathy
Human and digital support for life's hardest moments
Empathy provides organizations with technology and human guidance to support people through loss, leave, legacy planning, and caregiving. Its Loss Support service helps families handle practical tasks and emotional needs, while employers and financial institutions offer the benefit to covered people.
EMEmpathyProduct screenshot pending
- Best for
- Employers providing support through major life events
- Pricing signal
- Not publicly listed
- Primary category
- Employee benefits
- Last verified
- Jul 31, 2026
The decision
Should Empathy make your shortlist?
Start with the job, the team, and the constraints. Product fit becomes much clearer when those three line up.
Practical use cases
Jobs it can take on
- Create a personalized care plan after a loss
- Get support with funeral planning and estate administration
- Access guidance for grief, benefits claims, and account closure
Before you choose
Know the tradeoffs
- The website directs organizations to request a demo for its solutions.
- Premium access is available to covered individuals through participating employers or life insurance providers.
Inside the product
What you can actually do with it.
The core product capabilities, grouped around the work they enable.
Care Managers
Empathy matches families with a dedicated Care Manager who provides tailored support and expert guidance.
Personalized care plans
The service provides step-by-step plans tailored to a family's situation and needs.
Practical and emotional support
Loss Support covers tasks such as funeral planning, benefits claims, account management, probate guidance, and grief resources.
Typical workflow
A person answers questions so Empathy can understand their situation and match them with a Care Manager. The family follows a personalized plan with guidance for logistical tasks and emotional support.
Plans and official links
Plans and accessNot publicly listed.
See the entry price, free access options, company details, and direct vendor destinations in one place.
Starting pointNot publicly listed
- Provider
- Empathy
- Founded
- 2020
Official destinations
Choosing for a real workflow?
Make the tool work with the rest of your operation.
We map the workflow, connect existing systems, choose what to buy, and build what is missing.