Strongest fit
Who it is built for
- Customer care operations teams
- Fraud and risk teams monitoring agent actions
- Contact centers enforcing workflow policies
PixieBrix
Browser-level agent monitoring and real-time policy enforcement
PixieBrix is a browser-extension platform for customer care operations teams. It observes agent actions across web applications and lets teams configure policies that monitor, warn, or block actions to address data loss, account abuse, revenue leakage, and compliance risks.
PIPixieBrixProduct screenshot pending
- Best for
- Customer care operations teams
- Pricing signal
- USD 15 / user / month
- Primary category
- Security
- Last verified
- Jul 31, 2026
The decision
Should PixieBrix make your shortlist?
Start with the job, the team, and the constraints. Product fit becomes much clearer when those three line up.
Practical use cases
Jobs it can take on
- Monitor refunds, discounts, record edits, and clipboard activity
- Warn or block agent actions that violate policy
- Create audit trails for browser-based workflows
Before you choose
Know the tradeoffs
- PixieBrix monitors and enforces actions that occur in the browser.
- Deployment is provided as a browser extension for Chrome, Edge, or Island.
- The Starter plan costs USD 15 per user per month.
Inside the product
What you can actually do with it.
The core product capabilities, grouped around the work they enable.
Browser-level insight
PixieBrix captures browser activity such as refunds, copy and paste activity, and record edits across web applications.
Policy engine
Teams can configure policies that monitor, warn, or block actions and can apply custom multi-step and cross-tab logic.
Lightweight deployment
The product deploys as a browser extension without requiring a desktop agent or replacement of existing web applications.
Typical workflow
Deploy PixieBrix as a supported browser extension for the relevant agent teams. Configure policies around the browser actions and workflows you need to observe, then use the platform to monitor activity and intervene in real time.
Plans and official links
Plans and accessUSD 15 / user / month.
See the entry price, free access options, company details, and direct vendor destinations in one place.
Starting pointUSD 15 / user / month
See plans- Provider
- PixieBrix, Inc.
Official destinations
Choosing for a real workflow?
Make the tool work with the rest of your operation.
We map the workflow, connect existing systems, choose what to buy, and build what is missing.