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Customer serviceAvailable

Posh AI

AI assistants built for banks and credit unions

Posh AI provides a unified platform for financial institutions to deploy voice, digital, and employee knowledge assistants. It uses institution-specific content and configurable workflows to support banking customers across phone, web, and mobile channels while giving teams tools to monitor and refine interactions.

PAPosh AIProduct screenshot pending
Best for
Community banks providing phone self-service
Pricing signal
Not publicly listed
Primary category
Customer service
Last verified
Jul 30, 2026

The decision

Should Posh AI make your shortlist?

Start with the job, the team, and the constraints. Product fit becomes much clearer when those three line up.

Strongest fit

Who it is built for

  • Community banks providing phone self-service
  • Credit unions adding web and mobile support
  • Financial institution teams managing internal knowledge
Practical use cases

Jobs it can take on

  • Route and resolve routine banking calls
  • Answer customer questions on websites and mobile apps
  • Search policies and draft compliant internal content
Before you choose

Know the tradeoffs

  • The public site directs prospective customers to request a demo rather than displaying self-serve pricing.
  • The products are designed specifically for banks and credit unions.

Inside the product

What you can actually do with it.

The core product capabilities, grouped around the work they enable.

Voice Agent

Provides conversational phone support for FAQs, routing, and secure banking tasks such as balance checks, payments, and transfers.

Digital Assistant

Adds an AI chatbot to bank and credit union websites and mobile apps for customer questions, routine tasks, and human handoff.

Knowledge Assistant

Gives employees a secure workspace to search, summarize, compare, and draft from institution policies and documents.

Typical workflow

A financial institution ingests website, document, and policy content, then configures responses, routing, and escalation logic in Posh Portal. Posh deploys voice, digital, or knowledge assistants across the chosen channels and provides interaction data for ongoing refinement.

Plans and official links

Plans and accessNot publicly listed.

See the entry price, free access options, company details, and direct vendor destinations in one place.

Starting pointNot publicly listed
Provider
Posh, Inc.
Based in
US
Founded
2018
Official destinations
Official websiteBlog
Follow Posh AI

Choosing for a real workflow?

Make the tool work with the rest of your operation.

We map the workflow, connect existing systems, choose what to buy, and build what is missing.

Discuss your workflow