Strongest fit
Who it is built for
- Support teams automating customer conversations across channels
- Sales teams qualifying prospects and answering product questions
- Businesses deploying agents trained on internal or public knowledge
Chatbase
Customer-facing AI agents for support, sales, and guidance
Chatbase lets businesses build, test, deploy, and optimize AI agents trained on their data. Agents can handle customer support, sales conversations, and product guidance across chat, email, voice, messaging platforms, and helpdesk workflows, with analytics and integrations for operational control.
CHChatbaseProduct screenshot pending
- Best for
- Support teams automating customer conversations across channels
- Pricing signal
- USD 0 / month
- Primary category
- Customer support
- Last verified
- Jul 31, 2026
The decision
Should Chatbase make your shortlist?
Start with the job, the team, and the constraints. Product fit becomes much clearer when those three line up.
Practical use cases
Jobs it can take on
- Resolve customer questions through chat, email, phone, or Slack
- Train an agent on websites, documents, databases, or custom text
- Deploy an on-brand product guidance agent on a website or messaging channel
Before you choose
Know the tradeoffs
- The free plan includes 50 message credits per month and one workspace member.
- Free-plan agents are deleted after 14 days of inactivity.
- API access is available from the Standard plan.
Inside the product
What you can actually do with it.
The core product capabilities, grouped around the work they enable.
Trainable AI agents
Chatbase trains agents on business documents, websites, databases, and custom text to provide relevant responses.
Multi-channel deployment
Agents can be deployed across website chat, email, Meta Apps, Shopify, phone, Slack, Zendesk, and other channels.
Actions and analytics
The platform provides pre-built and custom actions plus analytics for monitoring conversations, resolutions, escalations, and agent performance.
Typical workflow
Connect business data sources, define the agent's role and guardrails, then test it against customer scenarios. Deploy the agent to selected channels and monitor resolution rates, escalations, and conversations to refine its instructions. The agent can use configured actions to complete supported workflows.
Plans and official links
Plans and accessUSD 0 / month.
See the entry price, free access options, company details, and direct vendor destinations in one place.
Starting pointUSD 0 / month
Free planFree trial
See plans- Provider
- Chatbase Inc.
- Founded
- 2023
Official destinations
Choosing for a real workflow?
Make the tool work with the rest of your operation.
We map the workflow, connect existing systems, choose what to buy, and build what is missing.