Strongest fit
Who it is built for
- Customer support teams automating repetitive questions
- Ecommerce businesses answering product and order questions
- Sales teams engaging and qualifying website visitors
ChatBot
AI agent for customer support and sales conversations
ChatBot is Text's AI chatbot platform for answering customer questions, recommending products, and automating common support tasks. Teams can train an agent on business content, customize conversation flows, deploy it across several channels, and hand conversations to people when needed.
CHChatBotProduct screenshot pending
- Best for
- Customer support teams automating repetitive questions
- Pricing signal
- USD 19 / user / month, billed annually
- Primary category
- Customer support
- Last verified
- Jul 31, 2026
The decision
Should ChatBot make your shortlist?
Start with the job, the team, and the constraints. Product fit becomes much clearer when those three line up.
Practical use cases
Jobs it can take on
- Train an AI agent on website pages, help-center articles, product documentation, or uploaded files
- Deploy a customer-facing agent to a website, Messenger, SMS, or other supported channels
- Recommend products and hand high-value conversations to human team members
Before you choose
Know the tradeoffs
- There is no permanent free plan.
- The 14-day free trial is the only no-cost access period.
- The Essential plan includes one AI agent and 10 AI resolutions per month.
Inside the product
What you can actually do with it.
The core product capabilities, grouped around the work they enable.
Business-content training
ChatBot scans connected website content, help centers, product documentation, and uploaded resources to build an agent knowledge base.
Visual flow builder
Teams can use drag-and-drop blocks to customize chatbot flows, responses, actions, and fallbacks.
Human handover
The AI agent can resolve routine conversations and hand off cases that need a human team member.
Typical workflow
Connect a website, help center, product documentation, or files so ChatBot can build an AI knowledge base. Customize the agent's skills and conversation behavior, then add the chat widget or activate a supported channel. The agent answers conversations independently and routes cases to the team when human help is needed.
Plans and official links
Plans and accessUSD 19 / user / month, bille.
See the entry price, free access options, company details, and direct vendor destinations in one place.
Starting pointUSD 19 / user / month, billed annually
Free planFree trial
See plans- Provider
- Text, Inc.
- Founded
- 2023
Official destinations
Choosing for a real workflow?
Make the tool work with the rest of your operation.
We map the workflow, connect existing systems, choose what to buy, and build what is missing.